英文大綱 |
The Four Divisions: 1. Engineering (1) Information & Using the Internet (2) English Meetings (3) Reporting, Presentation, and Giving an Update (4) Communication via E-mails and Phone Calls (5) Progress Narrations (6) Making Work Plans (7) Discussing Sales & Orders
2. Hospitality & Tourism (1) Dealing with Calls and Correspondence (2) Customer Information (Bookings, Enquires, and Reception) (3) Hotel Facilities & Service (4) Serving Food & Drinks (5) Giving Directions & Knowing Your Region (6) Explaining Travel Options (7) Meeting Customer Needs
3. Business & Management (1) Job Interviews (2) Socializing with Confidence (3) Communication on the Phone (4) Job Hunting (5) Business Writing (6) Powerful Presentations
4. Workplace (1) Looking for a Job (2) Job Interviews (3) The First Day of Work (4) Telephone Communication (5) Business Meeting (6) Reporting Work Progress (7) Sales Discussion & Placing Orders
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