南台課程大綱
學年度 105學年第二學期 系所 語言中心
課程名稱 旅行和旅遊英語 班級 外國語文
授課教師 包尼爾,史帝夫 點 閱 次 數 21
選修
選修
課程概述
This all English course is designed to enhance students’ English communication skills for travel and tourism related services. Using authentic texts, skills practice, authentic role plays, and listening activities, students are expected to learn the necessary language skills for effective communication in the important areas of travel and tourism.
課程目標
-To allow students to develop meaningful English communication skills in addition to expanding their functional vocabulary/expressions and grammar skills.
-To understand and communicate within authentic situations such as:
Dealing with customers in hotels.
Giving tourist information.
Restaurants.
Making reservations.
Explaining facilities.
Dealing with problems and complaints.
-Participate in group and individual tasks.
-The course is suitable for:
Those who wish to pursue a career in: travel, hotel hospitality, the restaurant industry or tourism.
Students looking to study, travel, or attend business meetings/conferences overseas would benefit from the practical elements of this course. Students looking for careers in international trade where they will attend to visiting foreign clients.
課程大綱
1. 本課程為外籍老師授課。適合未來欲從事旅遊、旅館、餐飲業的同學修課。

2. 應用實際的生活文章、角色扮演、任務指派等課堂活動達成以下學習目標:
(1.) Introduction to modern tourism (現代旅遊簡介)
(2.) Hotel facilities (旅館設施)
(3.) Tourist facilities (遊客設施)
(4.) Restaurants menus. (菜單介紹)
(5.) Giving tourist information (向旅客介紹資訊)
(6.) Dealing with complaints (客訴處理)
英文大綱
- Using authentic texts, videos, role-plays and practical tasks, students will learn how to understand and communicate in a variety of situations related to travel and tourism.
- Learn the functional vocabulary and expressions needed for authentic communication.
- Blended learning assignments such as readings and video will be used in addition to communicative classroom-based activities.
- A group task to develop English language material to assist tourists.
- A group presentation to critically assess the English language facilities of a tourist site, hotel, information centre or international restaurant.
The following is a preliminary outline of the topics we will cover over one semester:
1. Introduction to modern tourism
2. Hotel facilities
3. Tourist facilities
4. Restaurants menus.
5. Giving tourist information
6. Dealing with complaints
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